Education, Operations, Partners
This educational post was provided by CenterEdge Software. Customer friction is defined as those points in our processes and experience that cause guests discomfort, hassle or annoyance. And that discomfort provides opportunities for guests to consider whether doing...
Creative Works, Education, Operations
VP of Sales, Russ Van Natta, talks about how you can make your laser tag briefing more fun, and how it impacts your guests’ overall experience. Hello and welcome to another 360 Insight from your friends here at Creative Works where we give you actionable items...
Creative Works, Education, Operations
An often overlooked item in most family entertainment centers, you need to account for storage space in your plans. Welcome to another 360 Insights video where we provide actual tips and information for those looking to build a family entertainment center or are...
Education, Operations, Partners
This educational post was provided by Redemption Plus. You walk into your local grocery store in search of one thing: ice cream! Right away you know what part of the store you need to go to — the frozen food aisle. From there you can browse different types of frozen...
Creative Works, Education, Operations
Russ Van Natta, VP of Sales at Creative Works, explains how to increase your weekday revenue for your laser tag attraction. Hey everyone, welcome to another 360 Insight from you friends here at Creative Works where we give you actionable tips for your entertainment...
Creative Works, Education, Operations
The long-standing debate for many laser tag arena operators: carpet vs concrete. Which one is right for you? Russ gives the pros and cons of each to make the decision easier. Hey everyone welcome to another 360 insights from your friends here at creative works where...
