How to Avoid Customer Friction

How to Avoid Customer Friction

This educational post was provided by CenterEdge Software. Customer friction is defined as those points in our processes and experience that cause guests discomfort, hassle or annoyance. And that discomfort provides opportunities for guests to consider whether doing...
Is Your Laser Tag Brief Boring?

Is Your Laser Tag Brief Boring?

VP of Sales, Russ Van Natta, talks about how you can make your laser tag briefing more fun, and how it impacts your guests’ overall experience. Hello and welcome to another 360 Insight from your friends here at Creative Works where we give you actionable items...