How to Avoid Customer Friction

How to Avoid Customer Friction

This educational post was provided by CenterEdge Software. Customer friction is defined as those points in our processes and experience that cause guests discomfort, hassle or annoyance. And that discomfort provides opportunities for guests to consider whether doing...
Is Your Laser Tag Brief Boring?

Is Your Laser Tag Brief Boring?

VP of Sales, Russ Van Natta, talks about how you can make your laser tag briefing more fun, and how it impacts your guests’ overall experience. Hello and welcome to another 360 Insight from your friends here at Creative Works where we give you actionable items...

How Brains Process Your Redemption Area

This educational post was provided by Redemption Plus. You walk into your local grocery store in search of one thing: ice cream! Right away you know what part of the store you need to go to — the frozen food aisle. From there you can browse different types of frozen...
How to Increase Weekday Revenue

How to Increase Weekday Revenue

Russ Van Natta, VP of Sales at Creative Works, explains how to increase your weekday revenue for your laser tag attraction. Hey everyone, welcome to another 360 Insight from you friends here at Creative Works where we give you actionable tips for your entertainment...