Grow Together and SERVE Your Community
The family entertainment industry is about more than just making a profit, it’s about serving your communities. The expectations from customers are higher than ever, but the rewards for meeting them are even greater.
The Amusement 360 Event is the best place to learn how to SERVE your guests and employees, create more memories, and build a more profitable business. This event features dozens of presentations, networking, personal and professional development, site visits, and a whole lot more. We're ready to help you dominate your market now and far into the future. Remember, your business matters. Your staff matters. Your community matters. We want to help you SERVE all of them at the highest level.
Real Results From Real People*
of attendees learned something that grew their top-line revenue.
of attendees learned something that helped them become a better leader.
of attendees learned something that improved their profitability.
of attendees met someone who can help them solve a business challenge.
*Results based on a survey conducted at the April 2023 event and completed by a sample of 42 attendees.
Is The 360 Event Right For You?
As you look to open your first venue, there is so much to learn. How much space do you need? What attractions make most sense for your goals? What are the best ways to get financing? How do I hire the right employees? At this event, experts will answer all these questions for you. In fact, we have an education track specifically catered to you as a new startup.
Plus you'll get the opportunity to watch interviews with existing operators, network with others in the industry, watch valuable panel discussions, and more. The things you'll learn at this event will help you avoid mistakes, save money, and create long-term success.
At this event, you have the opportunity to meet with operators face-to-face for education, networking, and fun! We all know there's something special about being in the room, being focused and present, and growing the industry together. There will be so much valuable content that you don't want to miss: risk mitigation, PR and marketing strategies, avoiding hidden costs, improving profitability, employee productivity, operator interviews, and much more.
Plus we have an amazing keynote speaker and additional leadership presentations designed to help you become a better business owner, a better leader, and a better communicator.
We have an amazing lineup of content for you at this event. Everything from leadership and business growth strategies to operational and marketing tactics. The event starts at 2:00pm Eastern on Tuesday, September 19 and ends at 2:30pm Eastern on Thursday September 21.
|2:00pm - 2:15pm||Danny Gruening||SERVE Your Business and Your Community|
|2:15pm - 2:45pm||Danny Gruening
Russ Van Natta
|Demographics and Business Strategy for Growth|
|2:45pm - 3:15pm||Kevin Loughery||How to Boost your Business with Local Media Coverage|
|3:15pm - 3:30pm||Networking Break|
|3:30pm - 4:00pm||Delta Strike
|Panel Discussion - Gamification of the Attraction Experience|
|4:00pm - 4:30pm||Trent Coggins||Operator Interview - How to Create Success in a Small Market|
|4:30pm - 5:00pm||Networking Break|
|5:00pm - 6:00pm||Maureen Zappala||Keynote - How to Overcome the Self-Doubt of Imposter Syndrome|
|9:00am - 9:15am||Russ Van Natta
|Day 2 Kickoff|
|9:15am - 9:45am||Betson
|Panel Discussion - Healthy Game Room Performance Indicators|
|9:45am - 10:30am||Networking Break|
|10:30am - 11:00am||Beth Standlee||Their Work Ethic Does NOT Suck!|
|10:30am - 11:00am||Jerry Merola||A Market Feasibility Study is the Path to Success|
|11:10am - 11:40am||Frank Price||"Habit Building" Should Replace Traditional Training|
|11:10am - 11:40am||Howard McAuliffe||Place Games and Attractions to Maximize Guest Engagement|
|11:50am - 12:20pm||Rebecca Metzner||Can I Really Benefit from Influencer Marketing?|
|11:50am - 12:20pm||David Wallace||Food & Beverage is a Must Have in Today's Entertainment Environment|
|12:20pm - 1:30pm||Networking Lunch|
|1:30pm - 2:00pm||Sheryl Bindelglass||Don't Miss Out on Revenue from Sponsorships|
|1:30pm - 2:00pm||Kevin Williams||Immersive Entertainment's Place in Today's FECs|
|2:10pm - 2:40pm||Kevin Lonzo||How to Scale Your Business: Additional Locations vs Licensing vs Franchising|
|2:10pm - 2:40pm||Jackie Hoegger||You Get 1 Shot at Marketing a Grand Opening|
|2:50pm - 3:20pm||Russ Van Natta
|Wheel of Business - Create Sustainable Business Transformation and Growth|
|2:50pm - 3:20pm||Armando Lanuti
|Wheel of Business - The Moving Pieces of a Successful New Venue|
|3:20pm - 4:15pm||Networking Break|
|4:15pm - 4:45pm||Russ Van Natta
|Team Culture: The DNA of Guest Service|
|4:45pm - 5:30pm||Craig Wescott
|Operator Interview - How to Approach Selling or Taking on Investment|
|5:30pm - 9:00pm||Off-Site Trip for Networking, Food, and Fun!|
|9:30am - 9:45am||Russ Van Natta
|Day 3 Kickoff|
|9:45am - 10:15am||CenterEdge Software
Party Center Software
|Panel Discussion - Strategic Operations and Maximizing your Tools|
|10:15am - 11:00am||Networking Break|
|11:00am - 11:45am||Scott Logan||Operator Interview - Focus on Culture and Maximize your Staff's Talent|
|11:45am - 1:00pm||Networking Lunch|
|1:00pm - 1:30pm||Danny Gruening||Create Fulfillment as a Business Leader|
|1:30pm - 2:15pm||Kimberly Schilling
|The Business of Generosity|
|2:15pm - 2:30pm||Danny Gruening||Event Review and Next Steps|
Several members of our own team are speaking, and we love sharing our extensive attraction knowledge with operators from around the world. We also work with the best speakers, experts, and consultants in the amusement industry. These experts will provide action items you can apply to every aspect of your business.
Russ Van Natta
Five Star Parks
Five Star Parks
Grand Station Entertainment
Recoil Trampoline Park
High Altitude Strategies
Amusement Entertainment Management
Pinnacle Entertainment Group
Here's a small sample of the amazing feedback we received from attendees at last year's events!
"I cannot express how amazing and information coming to Amusement 360 is! In person, we got to network, talk, eat, drink, and laugh with so many who know the industry inside and out and help you connect with another through wanting us all to succeed."
"Amusement 360 was a great event for new and existing operators alike. Those 'golden nuggets' gathered throughout the event were awesome pieces of information that can help your business grow."
“Creative Works puts on an amazing conference. Everything is so well thought out, and I mean everything! The energy, knowledge, creativity, and pride is contagious and inspiring."
"For anyone thinking about getting into the industry, you need to attend this conference. The knowledge and camaraderie gained will prepare you better than anything else."
"Russ has the ability to ask questions of interviewees that the audience is already thinking. His interviews are thorough and informative. You cannot attend without walking away with fresh ideas and energized to be better."
"No matter where you are at in your project, 360 will advance your project."
360 Event RegistrationLocation: Indianapolis
- Printed Event Booklet and Attendee Welcome Bag
- Door Prize Raffles
- Networking With Entrepreneurs and Operators
- Educational Presentations, Operator Interviews, and Panel Discussions
- Keynote Presentation
- Theme Factory Tour and Off-Site Party
- Meals During Event
- Transportation During Event
- Access to Video Recordings After Event
Still not sure if you’re ready to attend? Click here to ask a question!
Location and Travel
The 360 Event takes place at the Embassy Suites Event Center near the Indianapolis airport. The hotel is attached to the event center, so you can experience the entire event without needing to drive anywhere.
Embassy Suites Event Center
2353 Perry Road, Plainfield, IN, 46168
Check-in begins Day 1 (Tuesday) and the event will start promptly at 2:00pm
The event will conclude on Day 3 (Thursday) around 3:00pm, but we encourage you to stay through the night for other networking opportunities. The attendees who fly out Thursday afternoon/evening usually miss the final few presentations. If you’re investing the time and money to attend, you probably don’t want to miss anything.
We will provide snacks and dinner on Day 1 (Tuesday), lunch and dinner on Day 2 (Wednesday), and lunch on Day 3 (Thursday). You receive complimentary breakfast every morning if you stay at the Embassy Suites Hotel.
Will the event sell out?
What if I have a scheduling conflict and can't attend the upcoming event?
What will I learn?
What's included in my registration cost?
What should I bring?
What time does the event start?
The event starts on Day 1 at 4:00pm. For full details on the times and schedule, please see the Agenda section of this page.
If I already operate a center, is this the right event for me?
If I want to open my first center, is this the right event for me?
What partners/vendors will you have at the event?
This event wouldn’t be possible without the support of our amazing Partners. All of these companies will be present at the event, so you can schedule 1-on-1 time to ask questions and learn about their products and services.
Educational content is one of the driving forces for Amusement 360. These are the companies who will be providing educational presentations during the event.
The Full List of Speakers is Coming Soon